* COVID-19 UPDATE *

Mandatory Shutdown

* CURRENT STATUS *

The state of Massachusetts has ordered that all non-essential businesses close effective noon March 24,2020 until April 7th 2020. The website will accept new orders but please note that we will NOT BE ABLE TO SHIP ANY ORDER BEFORE April 8, 2020.

Customer service will remain open and you can contact us as usual.

Shipping

  • Our default carriers are Fedexground and the USPS.
  • Orders typically ship (leave our facility) within 1-3 business days.
  • Please refer to the service map shown for Fedexground transit times to your destination (click on map to enlarge).  Please note that transit times are Business Days (Saturday and Sunday are NOT counted).
     
  • If there is a deadline involved we MUST be notified PRIOR to the order shipping. If we can't meet the required deadline we will contact you and refund the purchase.
  • Unless specifically requested chocie of carriers (Fedex or USPS) is at our discretion.
    • USPS Priority Mail has a typical transit time of  2-3 days, however, this is NOT guaranteed.
    • Destinations which are PO Boxes and APOs MUST ship via the USPS.
    • Orders to Alaska, Hawaii, Puerto Rico and other US territories ship EXCLISIVELY via the USPS.
       
  • We offer two shipping options
    • Weight/Volume based shipping for orders under $99.
    • Free ground shipping (Fedexground/Priority Mail/Parcel Post, at our discretion) on orders over $99 shipped to the contiguous United States (lower 48 States).
    • Contact us directly if Express shipping is required.
       
  • Tracking information is sent automatically to the email address provided with your account.
    • Tracking information comes directly from Fedex.com or USPS.com.
    • Tracking information is sent automatically to the email address provided with you account.
    • Tracking information comes directly from Fedex.com or USPS.com.
    • Please ensure updates are not being intercepted by a spam filter.

 

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